Terms & Conditions

1. AGREEMENT TO TERMS
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you'') and
DRMOS HEALTHCARE SDN BHD (''Company'', ''we'', ''us'', or ''our), concerning your access to and use of the
https://www.drmoshealthcare.com/ website as well as any other media form, media channel, mobile website or mobile application related,
Iinked, or otherwise connected thereto (collectively, the ''Site ). We are registered In Malaysia and have our registered office
at No.28, 1st Floor, Jalan 4, Aman Square, Sungai Petani, 08000 Kedah. You agree that by accessing the Site, you have read, understood,
and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE
EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated
herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and
for any reason. We will alert you about any changes by updating the ''Last updated'' date of these Terms of Use, and you waive any
right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our
Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have
accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be
directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree
to these Terms of Use prior to you using the Site.
 
The Information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where
such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction
or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely
responsible for compliance with local laws, if and to the extent local laws are applicable.
 
2. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs,
audio, video, text, photographs, and graphics on the Site (collectively, the ''Content'') and the trademarks, service marks, and logos contained
therein (the ''Marks'')are owned or controlled by us or licensed to us and are protected by copyright and trademark laws and various other
intellectual property rights and unfair competition laws of the country, international copyright laws, and international conventions. The
Content and the Marks are provided on the Site ''AS IS'' for your information and personal use only. Except as expressly provided in these
Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly
displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever,
without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of
any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights
not expressly granted to you in and to the Site, the Content and the Marks.

3. USER REPRESENTATIONS
By using the Site, you represent and warrant that:
(1) you have the legal capacity and you agree to comply with these Terms of Use;
(2) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site;
(3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise;
(4) you will not use the Site for any illegal or unauthorized purpose; and
(5) your use of the Site will not violate any applicable law or regulation

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your
account and refuse any and all current or future use of the Site (or any portion thereof).

4. PRODUCTS
We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on
the Site. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete,
reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the
products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue
any products at any time for any reason. Prices for all products are subject to change.

5. PURCHASES AND PAYMENT
We accept the following forms of payment by SenangPay:
- Visa (Debit or Credit card)
- FPX (Online transfer)

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You
further agree to promptly update account and payment information, including email address, payment method, and payment card
expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of
purchases as deemed required by us may change prices at any time. All payments shall be in Ringgit Malaysia.
 
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to
charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or
mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased
per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the
same payment method, and/or orders that use the same billing or shipping address.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

6. SHIPPING
We will process your order and send it out by courier company within 3 business days. Please note that there might be delays
during any pandemic effect or peak season (ie: festive season, public holidays, sales season etc).

Shipment tracking information will be updated to the Site and inform by email after your parcel picks up by courier agent. Your parcel
may arrive within 3-7 business days.


7. CANCELLATION
Order Cancellation after payment confirmed by the bank can be requested by contacting our customer service at
+6019 421 9913 or email to shop@drmoshealthcare.com
 
8. RETURN & REFUND POLICY
Please review our Return Policy posted on the Site prior to making any purchases. (https://www.drmoshealthcare.com/returnrefundpolicy/)
 
9. PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available.
The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to
▪ Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database,
or directory without written permission from us
▪ Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords
Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or
copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein
▪ Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site
▪ Use any information obtained from the Site in order to harass, abuse, or harm another person.▪ Make improper use of our support services
or submit false reports of abuse or misconduct▪ Use the Site in a manner inconsistent with any applicable laws or regulations.▪ Engage in
unauthorized framing of or linking to the Site
▪ Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and
spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Site or modifies,
impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site
▪ Engage in any automated use of the system, such as using scripts to send comments or messages or using any data mining, robots, or
similar data gathering and extraction tools.
▪ Delete the copyright or other proprietary rights notice from any Content.
▪ Attempt to impersonate another user or person or use the username of another user.
▪ Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission
mechanism, including without limitation, clear graphics interchange formats (''gifs''), 1×1 pixels, web bugs, cookies, or other similar devices
(sometimes referred to as ''spyware'' or ''passive collection mechanisms'' or ''PCM'').
▪ Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site
▪ Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you
▪ Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site
▪ Copy or adapt the Site's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code
▪ Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way
making up a part of the Site.
▪ Except as may be the result of standard search engine or Internet browser usage, use, launch. develop, or distribute any automated system,
including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any
unauthorized script or other software.
▪ Use a buying agent or purchasing agent to make purchases on the Site.
▪ Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means to
send unsolicited email, or create user accounts by automated means or under false pretences
▪ Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavour
or commercial enterprise
▪ Sell or otherwise transfer your profile.

10. SITE MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2)take appropriate legal action
against anyone who, in our sole discretion, violates the law or these Terms of use, including without limitation, reporting such user to law
enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable
(to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice,
or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our
systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of
the Site and the Marketplace Offerings.

11. PRIVACY POLICY
We care about data privacy and security. By using the Site or the Marketplace Offerings, you agree to be bound by our Privacy Policy posted
on the Site, which is incorporated into these Terms of Use. Please be advised the Site and the Marketplace Offerings are hosted in
Malaysia. If you access the Site or the Marketplace Offerings from any other region of the world with laws or other requirements governing
personal data collection, use, or disclosure that differ from applicable laws in Malaysia, then through your continued use of the Site, you are
transferring your data to Malaysia, and you expressly consent to have your data transferred to and processed in Malaysia.

12. TERM AND TERMINATION
These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE
TERMS OF USE, WE RESERVE THE RIGHT TO. IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS
TO AND USE OF THE SITE AND THE MARKETPLACE OFFERINGS (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY
PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION,
WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY
TERMINATE YOUR USE OR PARTICIPATION IN THE SITE AND THE MARKETPLACE OFFERINGS OR DELETE ANY CONTENT OR
INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, AT OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your
name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition
to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil,
criminal, and injunctive redress.
 
13. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice.
However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the
Marketplace Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change,
suspension, or discontinuance of the Site or the Marketplace Offerings.
We cannot guarantee the Site and the Marketplace Offerings will be available at all times. We may experience hardware, software, or other
problems or need to perform maintenance related to the Site resulting in interruptions, delays, or errors. We reserve the right to change,
revise, update, suspend, discontinue, or otherwise modify the Site or the Marketplace Offerings at any time or for any reason without notice
to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use
the Site or the Marketplace Offerings during any downtime or discontinuance of the Site or the Marketplace Offerings. Nothing in these
Terms of Use will be construed to obligate us to maintain and support the Site or the Marketplace Offerings or to supply any corrections,
updates, or releases in connection therewith.

14. GOVERNING LAW
These terms shall be governed by and defined following the laws of Malaysia. DRMOS HEALTHCARE SDN BHD and yourself irrevocably
consent that the courts of Malaysia shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
 
15. DISPUTE RESOLUTION
 You agree to irrevocably submit all disputes related to Terms or the relationship established by this agreement to the jurisdiction of the
Malaysia courts. DRMOS HEALTHCARE SDN BHD shall also maintain the right to bring proceedings as to the substance of the matter in
the courts of the country where you reside or, if these Terms are entered into in the course of your trade or profession, the state of your
principal place of business.

16. CORRECTIONS
There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Marketplace
Offerings, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies,
or omissions and to change or update the information on the Site at any time, without prior notice.

17. MISCELLANEOUS
These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire
agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not
operate as a waiver of such right or provision. These terms of Use operate to the fullest extent permissible by law. We may assign any or
all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act
caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be
unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the
validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created
between you and us as a result of these Terms of Use or use of the Site, You agree that these terms of Use will not be construed against us
by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Terms of Use
and the lack of signing by the parties hereto to execute these Terms of Use.

18. CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of the site, please contact us at:
DRMOS HEALTHCARE SDN BHD
NO.28, 1st FLOOR, JALAN 4, AMAN SQUARE
08000 SUNGAI PETANI, KEDAH,
Malaysia
Phone: +604-4240919
shop@drmoshealthcare.com